Privacy Policy

Last updated: February 27, 2026

Introduction

Kenya Children's Homes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a donation.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Billing and donation information
  • Volunteer application details
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent
  • Device information
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Process donations and send receipts
  • Respond to your inquiries and requests
  • Send newsletters and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers (payment processors, email services)
  • Legal authorities when required by law
  • Professional advisors (auditors, lawyers)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Kenya Children's Homes
P.O.Box 44261-00100
Langata Road, Nairobi, Kenya
Email: info@kch.co.ke
Phone: +254 734 600 113 (Reception), +254 757 505 241 (Resource Mobilization)